We’re always happy to help

  • I have ordered a voucher by email, but it's not arrived. I have the order confirmation. What should I do?

    We are sorry you haven’t found your e-voucher. The email will be from Worldpress rather than Three Choirs.  Please would you check all junk & spam boxes on your email account. If you still can’t see it, please call or email us & we can arrange for it to be re sent.

  • Do I need to buy a voucher for the Tour / Tour & Lunch?

    The vouchers are intended to be given as a gift. If you are planning your own visit, there is no need to buy a voucher in advance. Everything can be paid for on the day. It is advisable to book in advance, especially on a Saturday as spaces are limited.

  • When is the best time to visit?

    We are open all year round. The vineyard looks great in the depths of winter, especially on cold frosty mornings. The vines bud in May, then grow rapidly through June, July & August. September is our busy time with harvest, which goes through into October. So the choice is yours!

  • Our voucher has expired! Can you extend it?

    Sorry you haven’t been able to visit during the last 12 months! We would like to see you here, so please give us a call on 01531 890223  – we will try to sort something for you

  • Can we bring our dog to the vineyard?

    Dogs are not allowed in any of the buildings at the vineyard, including any of our rooms & lodges. Well behaved dogs are welcome to join you for a table outside in our courtyard or terrace, and must be kept on a lead at all times. Please do not leave your dog in your car! Our car park is in full sun and has no shade.

     

     

  • Are your wines suitable for vegetarians & vegans?

    Yes!  Our wines are all suitable for vegetarians & vegans

  • What days do you run the public tours?

    We run our public tours every Wednesday, Friday & Saturday at 11.30am.

  • Where can we buy your wine?

    If you can’t make it to our Cellar Door, we offer a mail order service. M&S, Waitrose, Majestic Wine and The Wine Society also stock our wine, however will vary by branch.